The Consumer Protection Act which was signed into law on 29 April 2009, becomes effective between April and October 2010. It affects a broad range of consumers and transactions - for example if you receive a product as a gift from family, you are entitled to protection under the act even though you did not contract with the supplier directly.
The act also affords protection to small businesses whose turnover or asset value is less than a threshold - The National Credit Act uses R1m as a threshold, so expect something similar here.
The implications for you as a provider of products or services are:




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